Welcome to Florist Belmont! These Terms & Conditions outline the rules and regulations concerning the use of our online Flower delivery shop operated by Florist Belmont for customers in Belmont and its surrounding areas. By using our website to order flowers online or by placing an order via our online portal, you agree to accept and abide by the Terms & Conditions described below. Please ensure that you have read and understood them before proceeding with your order.
For clarity, the following terms are defined as follows within this document:
Florist Belmont primarily serves customers residing in Belmont and the surrounding areas. Orders placed outside these zones may not be fulfilled. If you have queries about whether your location is eligible for delivery, please review our delivery area map (provided on the website) or contact us before placing your order.
Our aim is to provide a streamlined, reliable, and secure online flower ordering experience for customers across Belmont and neighbouring regions. The order process is as follows:
Please ensure that all information provided is accurate and complete to avoid delays or failed deliveries. Note that changes cannot be guaranteed once an order has been confirmed.
All payments for online Flower orders in Belmont must be completed through our secure payment gateway before order processing begins. We accept the following payment methods:
All prices are stated in British Pounds Sterling (£) and are inclusive of VAT where applicable. Full payment is required at the time of order placement. Orders will not be processed until payment has cleared in full.
It is your responsibility to ensure that your payment details are correct and that sufficient funds are available. Should your payment fail or be declined, your order will not be confirmed. Florist Belmont reserves the right to withhold or cancel any order where fraud, payment issues, or legal concerns are suspected.
While we endeavour to keep our online display accurate, all Flowers and associated Products are subject to stock availability. In the rare instance that a selected item is unavailable due to seasonal fluctuations or supplier constraints, we reserve the right to substitute with a similar product of equal or greater value without prior notice. We will make every practical effort to notify you of significant substitutions in advance.
Florist Belmont provides same-day and next-day Flower delivery services in Belmont and the nearby areas (subject to cut-off times displayed online). Deliveries are carried out during our standard business hours. Specific delivery times cannot be guaranteed, but we will do our utmost to fulfil your preferred slot where possible.
It is your responsibility to ensure accurate input of the recipient's name, address (including postcode), and contact number. We cannot accept liability for orders delivered to incorrect addresses provided by you. In circumstances where the recipient is unavailable, Flowers may be left in a safe place or with a neighbour as per your instructions; otherwise, we will attempt redelivery or contact you for further directions.
Delivery charges and estimated timeframes are clearly provided at checkout. Extreme weather, traffic, or unforeseen circumstances beyond our control may affect delivery.
You may cancel or amend your online Flower delivery Belmont order, subject to the following conditions:
All accepted cancellations will receive a refund via the original payment method within 5-7 working days, subject to your card provider’s policies. Charges may apply for late cancellations or orders already prepared/dispatched. Please double-check order details before submission to avoid inconvenience.
Fresh Flowers are highly perishable goods; therefore, orders which have already been fulfilled or are out for delivery cannot be cancelled or amended. We reserve the right to refuse or charge reasonable fees for late changes or cancellations.
Florist Belmont is committed to your satisfaction. Upon receipt of your Flower delivery, please inspect the Products promptly. If you believe the Flowers are damaged, incorrect, or do not meet our quality standards, please contact us within 24 hours of delivery. In such cases, please provide clear photographs and full details so that we may resolve the issue efficiently.
If your claim is deemed valid, options may include replacement, partial refund, or full refund. Refunds or replacements are at the discretion of Florist Belmont and do not affect your statutory rights. Due to the nature of perishable goods, we do not accept returns for change of mind.
Florist Belmont shall not be liable for any indirect or consequential losses, including but not limited to loss of profits, emotional distress, or missed special occasions due to late, failed, or incomplete deliveries where such failure is outside our reasonable control (force majeure including severe weather, operational disruptions, or supplier issues).
Our total liability to you in relation to any order shall not exceed the total price of the ordered Products. We are not liable for non-delivery due to incorrect address details supplied by you, or for Flowers left as instructed in a safe place that are subsequently lost, stolen, or damaged.
Nothing in these terms limits or excludes our liability for personal injury or death caused by our negligence or for any other matter for which liability cannot be legally excluded under UK law.
All content on this Website, including photographic images, logos, text, and design, is the intellectual property of Florist Belmont or its licensors. Unauthorised use, reproduction, or distribution is strictly prohibited without prior consent.
All customer data collected through our online Flower delivery Belmont portal is managed in accordance with current UK data protection regulations and our published Privacy Policy. Personal information is used solely to process your order and improve your service experience.
Florist Belmont is not responsible or liable for any delays or failure to perform any of our obligations due to events outside our reasonable control. These include, but are not limited to, acts of God, pandemics, strikes, civil unrest, or supply chain disruptions.
We reserve the right to review, modify, or replace these Terms & Conditions at any time in order to reflect updates to our services, changes in the law, or evolving business needs. It is your responsibility to check this page regularly for updates. Your continued use of the Website after changes have been posted constitutes acceptance of those changes.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to the use of this Website or the online Flower delivery Belmont service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed and will not affect the validity of the remaining provisions.
If you have any questions regarding these Terms & Conditions or need assistance with your online Flower delivery Belmont order, please use the contact form on our Website. We are committed to providing excellent customer support to all our Belmont and surrounding area customers.
These Terms & Conditions apply to all individuals and businesses ordering Flowers through our online shop for delivery in Belmont and its neighbouring areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is 5 Belmont Cir, Harrow, HA3 8SA.
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Belmont, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Belmont.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
